Shipping policy
⏱️ Processing Time
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Orders are processed within 2 business day (Monday–Friday, excluding public holidays)
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Orders placed on weekends or holidays will be processed the next business day
📦 Delivery Time
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Estimated delivery time: 7–12 business days after order processing
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Delivery times are estimates and may vary due to courier delays or peak seasons
💷 Shipping Costs
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Shipping fees (if applicable) are calculated and displayed at checkout
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Promotional free shipping may be available on selected products or orders
📍 Delivery Address
Please ensure that your shipping address is complete and accurate.
Store is not responsible for delays or lost parcels caused by incorrect address information provided by the customer.
📬 Order Tracking
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Once your order is shipped, you will receive a confirmation email
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Tracking details will be provided when available
⚠️ Delays & Issues
While we strive to meet delivery estimates, is not responsible for:
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Delays caused by couriers
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Weather conditions or public holidays
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Incorrect delivery information
📦 Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and your order number. We will resolve the issue promptly.